Customer Care for Element Vape
Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a mistake through your local delivery service and might like to terminate your order, first check your email and/or spam filter to ensure you clicked about the correct shipping address and/or URL. Once this provides been done, if you are nevertheless interested in continuing, just reply to the e mail with the information on your request and you may greatly appreciate any kind of assistance you might offer. For specialized issues, you may need to make contact with customer service via their phone number: (Toll Free). Alternatively, if an individual have any other questions, you can send us a great email and we will do our utmost in order to assist you.
Your package deal will arrive at your own door within 7 to ten working days. Please note that will shipping times may vary from 1 courier company to another. It is therefore, usually preferable to order with a trustworthy company. To assist ensure your bundle arrives safely, we always advise that will you sign your parcel’s “Thanks For Sending” section when it arrives. Your local delivery services are required to plainly display this signature confirmation on all sent items, including Element Vape items.
When your parcel is here at your doorway, you need to collect it as soon since possible. This is usually normally done by simply completing a self-addressed, stamped envelope along with your return tackle and tracking number. Upon arrival, ensure that your unit is fully charged and well prepared to start out using this immediately. Do not wait for your Element Vape product to be able to warm up; it cannot be stressed adequate, especially in the case regarding rechargeable batteries.
As defined inside the above passage, when shipping in order to UK residents, shipping and delivery is going to be facilitated simply by one of our countrywide network of courier companies, such since DPD, FED FORMER MATE or UPS : but please permit for additional fees to be used into consideration whenever placing your purchase. Customers located within the Republic of Ireland are not permitted to buy online. In most cases, customers located within typically the Republic of Ireland will be struggling to purchase the item by using credit playing cards or debit cards. All of us are currently going through some issues along with credit card scams in European countries and in certain instances, payments made using these methods may possibly be declined or even reversed. In addition, all deliveries in order to EU customers may be subject to fees and import duties.
Whenever shipping internationally, you should note that customs procedures are incredibly time-consuming and usually require the assistance of a great independent customs broker. In the circumstance of an imported product, delivery times will be dependent on your courier’s international delivery service and transit occasions may greatly go beyond our internal delivery estimates. If you are not sure of expected transit times, please contact us immediately. Global orders will usually arrive within three to five business days right after payment has already been received.
For all questions regarding this matter, make sure you note that every questions should be directed towards our business headquarters. Should an individual need to make modifications or inquire concerning our services in general, you could do so at anytime during enterprise hours, Monday by means of Friday, except Weekend, Wednesday, and Thursday night. Should Smok Novo you possess any other concerns, you can both contact our client service team or perhaps one of our sales representatives at the main office. In the event you prefer to spot your order online, you are welcome to visit internet site and follow the particular simple instructions supplied. All billing in addition to ordering information may be provided in the click regarding a button.
As always, we strongly advise that all orders be paid regarding completely before shipping and delivery or delivery of products. Any adjustments to shipping or perhaps delivery policies is going to be clearly indicated on receipt of payment. In the event of a problem in any item, please contact us right away for a return or replacement. As long since your satisfaction is our most critical, we all will work with you to definitely make positive that you have the best electric products available.